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Customer care

We follow a business model where entire front office is maintained in our NY office from Downtown Manhattan head-quarter and actual back-office operations are performed in India. In this way, we are always close to our American clients and offer them 24X7 feedback from NY itself.

All the contractual negotiations, billing and payment collection is done from NY and therefore clients need not worry about the involvement of our Indian back-office operations. Indian operations are just to save your costs, and not to increase your interaction burden.

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Interview transcription for University Professor's and research students.

Medical transcription for a fixed per month charge for individual physicians and group practices.



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