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Why Us?
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Why Us?

The basic features you demand while outsourcing are:

• Service Specialty
• Cost Advantage
• Control of Operations

We are committed to provide with all these three features packed in the best possible way.

Service Specialty

• We have best available technology and telecom equipments to manage and transfer your data and our own ASP model which helps us to have assembly level control and serve you in a personalized way.
• We have two levels of quality check and quality circles giving an accuracy level of 99% + for all the files.
• We offer you a practical one day turn around time, meaning, anytime during the day till 12 pm you dictate, transcribed reports will be on your table at 9 am the next day.
• You can specify a report as stat or urgent, and we shall deliver it back to you within 2-5 hours.
• Everything is online, you can track the status of your report, mark it urgent and get the report or retrieve old reports anywhere & anytime from our data-center with just a click.

Cost Advantage

The basis of our business model is to offer cost advantage to the clients while maintaining the service quality. We offer a cost advantage of atleast 20%-30% in comparison to our US counterparts because our back office operations are in India, and atleast 10% in comparison to our Indian counterparts because of innovate processes and use of best technology.
McKinsey & Co. predicts global market for IT-enabled services to be over $140 billion by 2008. In that the opportunity for India will be $17 billion.



Operational Control

You as a client are most concerned about operational control and we respect your concern.
Inspite of our back office operations in India, we provide you with full operational control. We are just a click or call away, you can track all your files and status online, and our front office is based in Manhattan, NY, just a call away. Our specialized service and technical staff will be more than happy to serve you.

Please write back for further information to info@intercomindia.com.

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