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Interview Transcription
Features
Modes of Dictation
You can dictate on digital recorders, toll-free
telephone lines or your PC. We can also accept cassette tapes,
mini discs, CDs and DVDs delivered to our office located in Manhattan,
New York.
Highest Report Quality
For interview and general transcription,
we have a well-established system of internal quality checks,
both systematic and managerial, to achieve one of the highest
quality levels in the industry. All interview transcription reports
are transcribed by our staff in the US and Canada to ensure 98.5%
and higher accuracy on your transcripts.
Faster Report Turnaround
We know that in many cases you needed the
files to be transcribed “yesterday.” To meet your
needs, we have turn around times starting at 24 hours up to 6
weeks. You can choose the turn around time that meets your needs.
System Wide Cost Reduction
We offer pay-as-you go pricing.
We offer pricing with and without commitments.
We provide you with all thesoftware, so you eliminate capital
equipment costs and ongoing technology updates and hardware maintenance
costs.
With real-time access to the status of each document, you can
better monitor and control costs thereby reducing overall administrative/clerical
time.
Online Reporting and Storage
With Intercom, you'll actually gain more
control with the power to track the progress of any file at any
time.
Intercom has a web-based file routing platform that allows you
to monitor, manage, and query the status of dictation work being
processed at any given point of time.
We archive audio dictations online for 2 weeks and transcripts
for 1 month without any cost to you. The system is equipped with
an advanced search module to retrieve the files.
You also get the facility of remote faxing/emaiing throughout
the system.
Security and Confidentiality
Security and confidentiality of data is
of utmost importance and Intercom is committed to provide solutions
that are compliant with the applicable laws and regulations set
in this regard. We have in place specific technical and physical
security features for data system components, verification of
authorized users, control-access, 128-bit SSL encryption technology,
data integrity, and backup/recovery to ensure availability and
reliability. All the servers have Firewalls installed to prevent
unauthorized Internet interception and have latest anti-virus
software on every server to protect against Internet viruses.
All the employees are required to sign "Confidentiality Agreements"
which further addresses security and confidentiality issues.
24 X 7 Support Service
To ensure rapid response times and delivery
of reliable services, Intercom has dedicated technical, sales,
and service staff to cater to your needs and problems. Our staff
is located both in the U.S. and in India.
For further information, to request a quote, or to have a sales
associate contact you, please email us at interviewsales@intercomindia.com.
You may also call us in the United States at 1-212-480-4076.
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