| 
Security & Confidentiality
Security and confidentiality of data is
of utmost importance. Intercom aims not only to provide solutions
that are compliant with applicable laws and regulations, but we
seek to go beyond those laws and rules to give you an even greater
sense of security.
We have in place specific technical and
physical security features for data system components, verification
of authorized users, control-access, data integrity, and backup/recovery
to ensure availability and reliability.
We have 128-bit SSL encryption technology
that has facilitated secure web-based data retrieval. All the
access points to the records are being identified and authenticated
by Username and Password. All the servers have Firewalls installed
to prevent unauthorized Internet interception and have latest
anti-virus software on every server to protect against Internet
viruses. Other measures include restricting usage of data storage
media (CD, DVD drives) to ensure confidentiality of information.
All of our employees and contractors are required to sign Confidentiality
Agreements.
Physical Security
• Tier 1 Data-Center
• Fully redundant and load balanced
• Uninterruptible power supply (UPS)
• Fully fault-tolerant and disaster-resistant
• Controlled and secure access and monitoring 24 X 7
• Disaster recovery plan
Secure Transmission
• 128-bit SSL Encryption, if required
• Firewall protected
• Support for multiple authentication methods
Application Security
• Password authentication
• Last login information
• Application inactivity timers
• Firewalls and anti-virus programs
• No local caching of reports
• 24 X 7 application availability
Please note that intercomindia.com is a
service created and maintained by Intercom Online Inc. and Medikin
Incorporated, and which has offices in India and in the United
States. |
